| Item | Status | Trend | Source |
|---|---|---|---|
| Monroe (weekly focus target) — connectivity/appliance issues | Still no update this window; Monroe 5033 no-show maintenance ticket and Monroe 4929 internet tech visit both pending | — | Link ↗ |
| Hideaway 1031 bedbug claim/cost decision | Treatment ongoing through Aug 23; Burns invoice dispute still pending | — | Link ↗ |
| Marisol CS lock refusal | No resolution; needs Vishal meeting or alternate vendor | — | Link ↗ |
| Marriott Jamie Wagner case | Final-attempt notice from HVMB support, urgent reply still needed | ▲ | Link ↗ |
| Marriott EIDs about to expire | New automated warning — could break channel connections if not renewed | ▲ | Link ↗ |
| Stripe dispute losses | Three disputes now lost ($1,812.33 + $45 + $2,035.80); Stylish Sanctuary evidence still due | ▲ | Link ↗ |
| Labor 1419 AC/PVC leak | Listing reactivated this window, but PVC part status still unconfirmed | — | Link ↗ |
| Overdue work orders (general) | PM followed up again asking for ETAs on tickets open >2 weeks | ▲ | Link ↗ |
| Vrbo unauthorized event risk | Flag from Vrbo about a possible house-party booking — still needs review | — | Link ↗ |
| BDC listing delisted (Downtown 1BR w/ pool) | Still needs availability re-added via Guesty | — | Link ↗ |
| Who | Open | Oldest | Items |
|---|---|---|---|
| Karla | 6 | Skyhouse 425 bathtub, Cold Storage 318 dispute, cleaning SOD items (chairs, key, air freshener), Westshore 74 rust, Labor 1475 slow drain | |
| Vishal | 2 | Marisol CS lock refusal, Marriott EID expiry | |
| Elle/Support team | 10 | Reimbursement requests (Wendy, Carol, Shameer), Stripe disputes, AirCover claims |
What’s going on Marriott's automated system flagged that one or more EIDs (Enterprise IDs, used for channel connections) tied to Stylish Stays are about to expire.
Why it matters If EIDs lapse, Marriott channel connections (Westshore 46.2, Hideaway 1182.1, Labor 1215.1) could stop syncing, risking booking/availability errors on those listings.
VVishalWhat’s going on Vendor (CS) still refusing to do the lock job; no alternate vendor lined up yet.
Why it matters Blocking a maintenance/access fix with no path forward; has sat unresolved since Aug 12.
VVishalWhat’s going on PM (property manager) has followed up twice now on tickets open more than two weeks with no ETA reply from our team.
Why it matters Risk of PM escalation/relationship damage if we keep not responding with concrete timelines.
KKarlaMMaintenance team