| Item | Status | Trend | Source |
|---|---|---|---|
| Monroe (weekly focus target) — connectivity/appliance issues | Monroe 5033 resolved; 4929 internet and 4945 listing removal still pending; new tax config question added for SOD discussion tomorrow | — | Link ↗ |
| Hideaway 1031 bedbug claim/cost decision | Treatment ongoing through Aug 23; Burns invoice dispute pending | — | Link ↗ |
| Marisol CS lock refusal | No resolution; needs Vishal meeting or alternate vendor | — | Link ↗ |
| Marriott Jamie Wagner case | Final-attempt notice, urgent reply still needed | — | Link ↗ |
| Marriott EIDs about to expire | Second automated notice confirmed, still needs renewal/confirmation | ▲ | Link ↗ |
| Stripe dispute losses | Three lost ($1,812.33 + $45 + $2,035.80); Stylish Sanctuary evidence due | — | Link ↗ |
| Labor 1419 AC/PVC leak | Listing reactivated; PVC part status still unconfirmed | — | Link ↗ |
| Overdue work orders (general) | PM followed up again asking for ETAs | — | Link ↗ |
| Vrbo unauthorized event risk | Still needs review | — | Link ↗ |
| BDC listing delisted (Downtown 1BR w/ pool) | 7-day bookability countdown continues, still needs availability re-added via Guesty | ▲ | Link ↗ |
| Inwood on the Park liability insurance proof | Still needs insurance doc submission | — | Link ↗ |
| Labor 1375 bathroom lights | Cleaner-reported, handyman still checking as of evening | — | Link ↗ |
| Who | Open | Oldest | Items |
|---|---|---|---|
| James (San Antonio handyman) | 2 | Labor 1475 clogged sink (fixed, pending final check); Labor 1375 bathroom lights (unresolved) | |
| Vishal | 3 | Marisol CS lock meeting; Marriott EID renewal; Inwood insurance doc | |
| Karla | 2 | BDC delisting fix; Monroe tax config SOD |
What’s going on Marriott has sent a second automated warning that one or more Enterprise IDs used for channel connections (Westshore 46.2, Hideaway 1182.1, Labor 1215.1) are about to expire.
Why it matters If EIDs lapse, those channel connections could stop syncing bookings/availability, risking double-bookings or lost reservations.
VVishalWhat’s going on Downtown 1BR w/ pool listing was delisted from Booking.com; a 7-day countdown to restore bookability is running and requires re-adding availability in Guesty.
Why it matters Continued inaction means the property becomes fully unbookable on BDC, directly costing revenue.
KKarlaWhat’s going on Vendor Marisol CS is refusing to complete the lock job; no alternate vendor lined up yet.
Why it matters Blocks a maintenance fix and risks guest-facing security issues at the property.
VVishalKKarla